Organisations undergoing change
Volatile economic and social conditions call existing organisational structures into question.
Critical questioning of organisational structures and procedures
Changing markets and demands from different stakeholders have an increasing impact on business objectives and strategies. In this context it is often necessary to critically question the existing organisational structures and procedures. If formal organisational structures regarding duties, competences, and responsibilities of the individual employees are inappropriate, then informal workarounds cause interfaces. This increases the demand for coordination — failure to do so can lead to misunderstandings and errors. Duties are either repeated or not performed and conflicts occur between managers and/or staff. In extreme cases this can cause misapplication of resources in relation to the objectives, which affects the company success. Internally this destabilises the working atmosphere and increases employee dissatisfaction.
A continuous evaluation and adaptation of the organisational structure is an important element of corporate activities. An active organisational controlling programme and/or analysis of the organisation makes it possible to expose interfaces and weaknesses. It provides the necessary information to adapt the organisational structures and procedures to the current conditions.
The aim of organisational controlling follows maximised plausibility, self-contained consistency as well as well-defined areas of accountability and responsibilities within organisational structures. Therefore, constraint of informal structures and communication channels will be minimised. Explicit hierarchies and communication channels provide a flow of information without interruptions and therefore prevent poor decisions, misunderstandings, and failures — crucial to the success of the company.
Suitable organisational structure
Restricting informal coordination
Organisational controlling as needed
We support analysis of your organisational structure. A key aspect of our analyses is the examination of the existing structural organisation to identify informal processes.
We give recommendations about organisational structures and procedures in context of the surrounding economic and social conditions that affect your company. We develop for you schedules of responsibilities and rules of procedures to stabilise your internal processes, creating a formal body of rules and regulations.
Sub-areas and individual issues
Approaches of solutions for individual issues
Consultation regarding organisational forms
The organisational structure represents the hierarchical basis of companies and organisations and it is crucial for directing existing relationships, accountabilities and responsibilities. Depending on the chosen organisational form, supervisor and staff relationships develop that in practise have various consequences for organisational procedures.We supply you with the theoretical principles and consult you on the advantages and disadvantages of the different organisational forms.
Evaluation of organisational structures
The organisational structures and procedures of companies have a direct influence on the realisation of company strategy and ultimately on the achievement of objectives. Therefore it is important to evaluate on a regular basis to discover inconsistencies, avoid misunderstandings and errors, and to reduce coordination demands. Our range of services includes the examination of companies and organisations in relation to unnecessary interfaces and consultation concerning their dissolution.
Analysis of individual organisational units
We support you with the examination of individual sections of your company or organisation regarding communication and work related processes. We check which accountabilities and responsibilities are necessary at management and staff levels, so that assigned tasks can be appropriately worked on by the organisational unit.
Evaluation of organisational procedures
Organisational procedures are concerned with the working processes inside of companies and organisations. The focus is on the individual operational steps and their information and resource requirements. The objective is, for example, the standardisation of processes to reduce the amount of work needed. We support you with the examination of current task structures and competences and help you to detect conflicting objectives.
Change management is concerned with adjustments to companies or organisations that exceed a certain scope. This includes for example the reorganisation of the structures in relation to a modified company strategy based on social changes or changed market conditions. The main objectives of change management are the reduction of internal obstacles and addressing conflicts between individual stakeholders. Our specialists provide the required neutrality for the change process.
Preparation of organisational charts
The organisational chart graphically illustrates the structure of a company or organisation and includes all organisational units (and if necessary) detailed to the level of individual positions. The organisational chart illustrates the individual areas of responsibility and the communicative relationships. We support you with the creation of organisational charts.
Preparing schedules of responsibilities
The schedule of responsibilities defines the exact tasks of each organisational unit down to the duties of each single position inside a company or organisation. The objective is to produce documentation that sets out clearly defined tasks allocated to each organisational unit. We support you with the preparation of schedules of responsibilities.
Preparing procedural rules
Procedural rules regulate the collaboration between individual organisational units, departments and positions. For example, the manner in which enquiries have to be placed and the time frame in which they have to be answered. Procedural rules reduce the effort of coordination for supervisors because operational schemes and instructions are predefined. We consult you with the preparation of procedural rules.
Our offer is aimed at companies that
- Need to implement significant changes to objectives and company strategy
- In a phase of departmentalization for the first time
- Have difficulties with change management
- Want to reduce informal structures
- Want to evaluate the quality of their organisational structures
- Want to solve conflicts regarding the allocation of tasks
How can we support you?
We help you to identify pitfalls and obstacles